May 30, 2025
Welcome to Eyon AI. By using our website, platform, or services, you agree to the terms and conditions set out below. Please read them carefully.
1. Terms & Conditions
Our Services
Eyon AI provides AI-powered voice agents ("Eyon agents") that can handle customer service, sales, bookings, and other voice-based interactions for businesses. These agents are trained and managed by our team, and operate via phone calls, integrations, and web widgets.
Use of Services
By using our service, you agree to:
Use it only for lawful business purposes
Not resell, modify, or misrepresent Eyon AI
Follow all data regulations in your own business use
Intellectual Property
All content, branding, and proprietary technology related to Eyon AI is owned by Eyon. You may not copy, reproduce, or use our brand without written consent.
Payments & Subscriptions
Some services require a subscription. By subscribing, you agree to the pricing, billing cycle, and terms provided at the time of sign-up. You may cancel anytime per our cancellation policy below.
Dispute Resolution
If an issue arises, we will aim to resolve it quickly and fairly. Should legal resolution be necessary, it will be governed under the laws of the United Kingdom.
2. Privacy Policy
We may collect
Business contact details (email, phone, business name)
Call audio, transcripts, and analytics from Eyon agent interactions
Usage data from our platform or site (for performance and improvements)
How We Use It
To personalise and improve your Eyon AI agent
To respond to enquiries and support requests
To provide data logs, call summaries, and agent performance
Sharing & Third Parties
We never sell your data. We may share relevant data with tools like CRMs, calendars, or email systems if you connect these services.
Cookie Usage
We use cookies for website functionality, analytics, and performance tracking.
Your Rights
You may request access, correction, or deletion of your data at any time. Please contact us via the Contact page.
3. Cookie Notice
This site uses cookies to
Enable essential site functionality
Improve performance and experience
Track anonymised usage analytics
You may manage your cookie preferences in your browser settings.
4. AI Disclosure
Calls may be answered by AI voice agents. These agents are designed to sound and act humanlike — but they are artificial intelligence models.
We record and transcribe calls for quality assurance, performance monitoring, and ongoing training of our AI. By calling or interacting with an Eyon agent, you consent to this.
5. Refund & Cancellation Policy
We offer flexible subscriptions. You may cancel at any time, and your service will continue until the end of the billing cycle.
Refunds are not offered unless a service failure occurs due to our platform.
6. Security Practices
We protect your data using
End-to-end encryption
Access control and role-based permissions
Secure cloud hosting with industry-standard practices
We also limit AI agent access to only what’s necessary for performance.
